Showing posts with label project management. Show all posts
Showing posts with label project management. Show all posts

Tuesday, July 2, 2013

Michael Weston, Hero Project Manager Who got Burned?

How many out there watch Burn Notice on USA Network?

I know, we are supposed to be working, not watching TV. But, come on, we have to relax with the family sometime. And Burn Notice is a nice, action packed, thrill filled, family friendly show.

In it, Michael Weston is a spy. Or, he used to be a spy, for the CIA. One of their best field agents. But he started asking too many questions. "Why?", it seems, is not well tolerated in the spy world. (We see this in current events, even.) When his pursuit of answers got to be too bothersome for those calling  the shots (literally telling Michael who to take out next), Michael got "burned".

A Burn Notice is one of two ways the spooks have to fire you. If you are the spy being fired, you probably would prefer this over the other "extreme prejudice" method. It's a little less permanent. And not so terminal as the alternative method. Still, It is only a little less extreme. He's dumped, let's say, unceremoniously, is a town of random choice (Miami, could be worse I guess) with no ID, no money, no phone, no contacts, in short, not much of anything except his wits.

Now, I am sure Michael Weston doesn't see himself as a project manager, and certainly not a hero. Many project managers don't, they just do their financial analyst job, or their construction superintendent job, or their IT systems analyst job, or even their spy job and never give much thought to the fact that much of what they are doing in managing projects.

But, they are very often managing projects, have no doubt about that!

Michael is is prime example. On each episode, and also in various running themes, he deals with problems and challenges by calling his team (trigger-happy girlfriend Fi (now ex, but really?), Sam (the ex-FBI informant who spent his days helping to chase Michael down), Jessie (another ex-spy who got burned), his mother (sweet Madeleine, but don't ruffle her feathers!) and others together to devise a plan for solving the problem. Michael is often the chief planner, but, have no doubt, like any good project manager, he listens to his team when they have suggestions.

Their plans are often intricate, but also at a high enough level to allow for changes. In this, his plans seem to fit well in the Agile framework of project management, with the fore-knowledge that things will happen, plans will change. Michael, as well as his entire team, is an expert at the work-around. When your plan calls for breaching a building with a strong contingent of armed guards, a pervasive surveillance system and no knowledge of what awaits inside, you can bet there will be work-arounds galore. Even work-arounds for compromised work-arounds.

Michael earns the respect and loyalty of his team. There is no possibly dangerous situation in which he asks any of them to do something that he would not do himself. As a matter of fact, his team often spends considerable effort convincing him that one of them is better suited for the task. And he shows them how much he appreciates what they have done. There is never any doubt that he values their contribution.

Michael's team is required to continuously monitor the risks involved in each operation and to evaluate the possible return that will be realized. Often, the probable cost of the risk is very high, but the cost of not taking the risk at all is even higher. Making sure to mitigate, transfer to an appropriate contractor or simply accept (as unavoidable given the circumstances) the risks is a big part of the team's management of each project.

Communications plays a huge role. Not only must the team always be aware of how to keep in contact, they must also be keenly aware of what not to communicate. That hostile sponsor may use something you say to hold it over your head for further commitments you would rather not make. Also, finding unusual and unexpected ways to communicate plays a big role. This may not be something that most of us project managers often are called upon to do, but if we can find a unexpected or unusual method of communicating, it might help us make a point that we would have trouble making otherwise.

Then, there's Lesson Learned. It may look like just a well earned round of drinks at a comfortable outside patio bar, but you can bet that they will be recounting what worked and what didn't. These lessons are the life blood of staying ahead of the bad guys. And staying alive.

Burn Notice along with Michael Weston and his team are wrapping up the series this year with their seventh and final season. it has been a fun, thrilling, exciting, sad, poignant, colorful and even educational run. I will sincerely miss the show.

But, if you have not followed the show and want to check it out to see what I have been writing about, it lives on in reruns and on demand from several sources. For a quick review of what is in store for you, check out the show's Facebook Page. It will be worth the time!

Good bye Michael, Fi, Sam, Jessie and Madeleine. I hope you all find the peace you have worked so desperately hard to find. 

Saturday, June 22, 2013

Even a Hero Project Manager Needs a Few Tools...

I imagine that even the best of us sometimes lose focus on the task at hand. Even on our goals in general. I know I did. Not that I rate anywhere near the best, but, please give me a little slack.

The last few years of intermittent employment have really tested my focus. I've found myself feeling somewhat disillusioned with the job hunt. And that bodes bad for the future of our family savings.

I'll admit, part of it is that I've always felt that I would much rather face the uncertainties of being my own boss versus working for someone else. And, I may have a remedy for that.

But, that is not what this post is about. Here, I'm talking about how I've gone about gradually regaining my focus in life and as a project manager. In general, this is about Time Management.

My first criteria was to use low cost (read "free") but effective tools. I was reminded by a Toastmasters colleague, Sonia Farace,  about the value of journaling in gaining or re-gaining certain skills and habits. Another friend and colleague from PMI-SD, Jim Franklin, kept suggesting I learn to use mind mapping as a planning tool.

I did finally start experimenting with some mind mapping tools and gradually became comfortable with the process. In my search for a low cost app, I finally settled on Mindmeister as a good alternative. The demo version is free and offers all of the functions I need, and it syncs to my Android phone. The greatest limitation is that I only get three maps with the demo. I suppose I could design a way to include everything I do on one (or three) huge maps, but I'll probably upgrade. It will be a more comfortable path.


You can get an overview of how I set up my main focus map here.

First, I created a node for all of my New Ideas, anything that isn't on here otherwise but that I at least want to consider at some point.

Next, if the idea passes muster, I move it to Action Items where I try to set some date by which I plan to act on it. I review this node on a daily basis to see if any of the items are due for action. If one is ready, I move it to Action Points, Prioritized Items and put it on an appropriate priority node, 1 through 10.

Also on the Action Points node you'll see the Recurring Tasks node with sub-nodes for Daily, Weekly, Monthly and Yearly nodes. The use of these should be pretty self-evident.

Each morning, I start my day with a review of what is due for the day. Mindmeister even sends me notifications when a task is due to start. This helps me formulate my action plan for the day.

It works very well, too. As long as I don't let some other spur of the moment requirement jump the shark, so to speak. Now admittedly, there will always be legitimate reasons to deviate from the plan. But really, did I absolutely have to respond to that email about the next great idea in politics‽ (That's an interrobang, if you've seen one, look it up here.)

That's where the journaling comes into play. In a recent presentation, Sonia told us that the key to building a consistent routine and staying in focus is to remind ourselves what we did well and what we didn't do so well. Journaling is the process for that and the tool I settled upon is Google Calendar. A simple enough tool and it's free for all, and again, it syncs with my Android phone.

You can see my basic setup here.

I created a series of recurring one-hour "appointments" in which I record whatever activities I do during that hour. For the most part I don't get too detailed, but on some matters it helps to capture more detail. I have that flexibility. Recording what I did helps me stay on focus by being a reminder of whether I did stay on focus during this interval or whether I got distracted and sidetracked. It doesn't help recover a wasted hour, but knowing I have to "tell on myself" makes me think before letting it happen again.

You'll also notice a series of recurring two-hour appointments for Work Assignments. I use these at the start of the day to set out what my major task for each time period is to be. If a Journal period isn't within a Work Assignment period, I am free to tackle other little chores like email, planning for the next day, etc.

I'm not saying this is a perfect system, but I can say that I have seen a marked improvement in my focus over the two weeks that I have been using it. I wander off focus much less and find it easier to get back on focus when I need to. Also, I find it to be relatively easy to use.

If you are having trouble focusing on your goals or your task at hand, in other words, if you have lost the knack or desire for good Time Management, try something like this.

It's helping me, I think it can help you.


Saturday, June 8, 2013

Not Claiming the Hero Title, but...

I recently read an article on CNET.com that struck a chord with me. It was about Nextdoor.com, a social networking website designed specifically for local neighborhoods.

As I read more and researched the website, a feeling built in me that this was a good thing. Good enough that I wanted to help make it a success in my neighborhood. That feeling came from a long held realization that our local neighborhoods are becoming less and less connected, less known to each of us

At the time, I was searching for a project to do for the High Performance Leadership Project requirement in my Toastmasters Educational Program. Nextdoor Neighborhoods seemed ready made for that. However, although it had already been founded on a trial basis, it was languishing with only 4 members out of 10 required to successfully found the neighborhood. And, it was in the last 5 days of its 30-day trial period.

I saw that my first step was to ensure that the neighborhood was made permanent. Over the next few days I visited neighbors and contacted those who had previously shown an interest but had not joined. I am pleased to say that, by the end of the trial period, we had 14 members and became a permanent Nextdoor Neighborhood. (We currently have 30 members!)

Then, I started the HPL process, which includes assignments that will be familiar to all PMs. Those assignments include: Learning About Leadership, Choosing Your Objective, Winning Commitment to Your Objective, Working the Plan and Analyzing and Presenting Your results.

So far, I've completed the first 2 assignments, including making an initial presentation to my Poway Black Mountain Toastmasters Club a couple of weeks ago. (I won a ribbon for Best Speaker!)  You can review the presentation here: Nextdoor Central Rancho Bernardo Project Presentation.

I'm just now beginning the Initial Planning of the project, although I do have some rough idea of what I'll be doing. Some of what will be required are:

  • recruit neighbors to be a part of my team
  • complete the project planning process
  • win the commitment of team members to that plan
  • use the plan to spread the word about Nextdoor Central Rancho Bernardo
  • build out membership to be a signifcant percentage of the total residents of the neighborhood
I am excited about this project. It gives me a chance to both complete an assignment that I need to do for Toastmasters and to complete a project that will benefit my neighborhood.

Oh, and if you explore Nextdoor.com for yourself and find that your neighborhood has not yet been founded, ask me for a referral. Currently, Nextdoor.com will give a $50.00 Starbucks card to both of us. 

What a deal!

Monday, November 19, 2012

Captain Derek Silvercloud, Hero, Team Leader Extraordinaire

I'm a fan of science fiction. I love the way future technical, social and myriad other possibilities can be woven into stories that tell us about who we are and who we might be. But I've never been much of a fan of the fantasy side of science fiction. You know, with all the magic and elves and such.

I recently found myself reading just such a science fiction/fantasy novel, though. Actually, I started reading it once and, as soon as I encountered the elves and the magic, I put it aside. I am so glad I came back to it. Otherwise, I would have missed a fun reading experience centered around an almost perfect (he's only human, after all) example of a great team leader.

The book is Voidhawk by Jason Halstead and is available on Amazon in hard copy or as an eBook. It's the story (actually Book 1 of 4) of the captain and crew of the good ship Voidhawk as they sail the Void seeking a livelihood and finding plenty of adventure to go along with it.

In project management, servant leadership is a powerful concept for developing and leading a powerful project team. Captain Silvercloud  epitomizes that concept. Some examples (based on principles detailed in Absolute Beginner's Guide to Project Management,also available on Amazon) are:

  • He always seeks to find what he can do to help his crew be successful at their jobs. He understands that he can't sail the ship on his own.
  • He is always willing to listen to his crew. He shows remarkable patience with them, whether he agrees with their comments or not. He's smart enough to know that he may have to deal with the situation suggested by the comment regardless of how he feels about it.
  • He puts himself in the others' situation and tries to understand how to make his interests also serve their interests.
  • He accepts responsibility for the team's results. He takes initiative and steps into action when situations develop that are a threat to his team and their mission.
  • He encourages collaboration and trust in all team members. Each team member is empowered to take action when they feel it is required for the success of the team.
  • He fosters growth and improvement in every team member. Each individual is encouraged to find and use the unique skills that they can bring to the team.
  • He seeks input and feedback from the team and any others whose interests are associated with the interests of the team. While he accepts the responsibility for making the decisions, he solicits team input to his decision making process.
  • He finds ways to gain acceptance and action from team members and other's through influence and persuasion. Manipulation is avoided (except on the bad guys, of course, he's not perfect).
  • He brightly illuminates a principle of strong integrity and uses his power in a strong but ethical way.
Following these principles, Captain Silvercloud takes a collection of leftover and salvaged equipment and people gathered from some unlikely sources and melds them into a ship and crew that is fiercely loyal to one another. The story illustrates that, in a collaborative and encouraging environment, even the least likely candidate can express a special talent that is of enormous value to the team.

It may not be classic literature and it does have a few problems, mostly editing. For instance, I think someone could have easily caught some of the typos with just one quick reading of the book. From what I've seen, this is a problem shared with many newer publications, but I still don't think it should be acceptable.

If you are a project manager (or not!) and you are looking for a fun read with a little magic and adventure, then here is a great choice  Add in consideration of the relevant pointers on leadership and team building and I think this would be a very enjoyable combination of diversion and educational experience.

Monday, July 9, 2012

Snoozing Projects

Over on  Gantthead.comWai Mun Koo posted an interesting article. In Snoozing Projects:, Wai Mun talks about the "Snooze Button Effect". Most of us have fallen into that morning trap. How many times have we taken "just" another 9 minutes, fully knowing that we should have gotten up when we said we should and gotten on with our day.

Here's part of his article:


Snoozing Projects

“Beep! … Beep! … Beep! …”
The cacophonous sound of the dreaded alarm clock pierced through my tympanic membranes shattering another ‘millionaire dream’ that I was having a moment ago. I wished I could have a gigantic hammer nearby to plunge the final silencing blow to the cussed alarm clock. “Time to wake up”, a voice echoed inside me. Reluctantly, I dragged myself out of the cozy queen-size bed to reach for the ‘Snooze’ button on the clock. I was glad that I have this ingenious snooze function in the new alarm clock that I bought recently (the previous one failed to survive the assault of a flying pillow). “Another five minutes”, I told myself. Then another five minutes after another five minutes and it went on and on…






In controlled amounts, in the mornings, it might not seem so bad. But one snooze today so easily becomes two snoozes tomorrow. At its worst, Wai Mun reminds us of the people who set the clock to alarm an hour earlier than required just so they can snooze through that extra hour. Neither he nor I know what is contained in that hour of repeated 9-minute snoozes, but for some people, it is irresistible.

The biggest problem with the snooze effect is that it is not limited to just waking up in the morning. We become addicted to it in all facets of our lives if we are not careful. And project managers may be especially vulnerable to it. Wai Mun points not only at the habit of constantly pushing the deadline "just a few days" further out, but also the practice of building "pad" time into the schedule as examples of the "Snooze Button Effect" in project management.

If we want to be Hero Project Managers, then we need to learn to discipline ourselves to avoid the Snooze Button. Work to finish on schedule without relying on "creeping" the deadline date to make us more comfortable. You may miss more deadlines that way, but you'll gain the discipline to be better at meeting them.

And, design honest schedules. Do your best to understand how much effort it will take to complete a project, know what the probabilities are that you can meet that schedule and lay it all on the table in advance.

Let's all strive to be Hero Project Managers.

Saturday, April 28, 2012

Holy Moses! The Original Hero Project Manager

In his recent article for
     titled  Holy Moses! How to Lead to the Promised Land,

Geoff Loftus wrote about Moses and his great project to lead the Israelites to the Promised Land. I had already been thinking about Moses as a part of another project, so it really caught my attention.

First, let's address the title of this blog. Was Moses the first Hero Project Manager? Why wouldn't God get that title?

Well, even with all the wonderful things that God brought forth, such as creating the Heaven and the Earth and all things in between, I wouldn't consider him a project manager. Being omniscient, he had no need for a detailed plan, he KNEW how to complete his undertaking. Being the source of all things, he had no budget and no concerns of resource shortages. Being eternal, he had no time constraint.

How about other project managers before Moses? Noah built The Ark to save two of every creature on earth from the coming flood. Joseph prepared a land of safe haven in Egypt for the Canaanites to escape the famine. Surely they could be candidates for the Hero Project Manager title.

But both Noah and Joseph managed projects with one great difference from Moses' project. They both had hope of enjoying the fruits of their labor. Moses, on the other hand, sacrificed any hope of personally making it to The Promised Land in a heated negotiation with his sponsor, God, over whether the people should all be smitten for their terrible transgressions, such as worshiping at the altar of the Golden Calf.

Even with no hope of reaching the project goal personally, Moses was still faithful to his commitment. He interceded with his sponsor on behalf of the clients and, alternatively, lead his team and stakeholders to understand unpopular conditions of that sponsor. He maintained his integrity throughout a long and arduous project, even when the goal seemed unreachable. While he was firm and resolute in his adherence to the plan, he also was flexible enough to allow his plans to change when new situations arose.

Moses completed his project successfully even though he faced some of the most extreme obstacles. His sponsor didn't just think he knew it all, he DID know it all. His path was blocked by some unimaginably difficult obstacles. His stakeholders often lost all interest in the project. Who would have blamed him for resigning.

He persevered, though, and his people reaped the untold rewards of his dedication.

Moses was truly a Hero Project Manager.

Sunday, April 22, 2012

Project Manager for Heroes

Mike Pungercar, of Springfield, Oregon, is a Hero Project Manager. There's no doubt about it in my book.

I read about Mike's project in an article, Flights give vets the hero treatment, in the online edition of the Register-Guard of Eugene, Oregon. Mike is project manager for South Willamette Valley Honor Flight, a part of the nationwide Honor Flight project. This project's mission is to take veterans of World War II on a visit to the World War II Memorial in Washington, DC.

As we are reminded in the article, we are losing this generation of heroes at a rate of about 850 per day. The day will soon come when we will no longer be able to honor them in person. We'll only have the memories of their sacrifice. And, a little farther down the road, it will only be something to read about in history books.

Today, though, we are honored to still be able to know them, to speak with them and to express our gratitude for their service. Maybe their actions in the war were heroic, or maybe they were only relatively routine. But, as far as I'm concerned, they all played an important part in an effort that helped preserve our way of life, our world.

File:US landings.jpgMy father fought in the South Pacific as a tail gunner for the Army Air Corps and later as a member of the Military Police corps. He was involved in action all along the chain of islands that lead from Wake Island around the southern rim of the Pacific through New Guinea and Guadalcanal, finally ending up in Tokyo. He didn't talk much about it. When he did,  at the time, I didn't realize just what he had gone through. Now, in retrospect, I am sad that I didn't understand, while he was here, what he experienced. I know I still don't fully grasp it. I've not been in combat situations, so I can't grasp it.

At least, thanks to books and movies and other sources, I do better understand what he and so many other men and women did for us. Daddy died over thirty years ago, before I understood, as I do today. I never paid him, in person, the honor he deserved.

So, Mike Pungercar is a Hero Project Manager. A hero for heroes.

And, today, I promise I will, in some way, contribute to Mike's project. Will you?

Tuesday, April 17, 2012

6 Project Leadership Super Powers - PM Hut

On the blog Project Management Hut Ty Kiisel posted an article, 6 Project Leadership Super Powers, that ties in nicely with the theme of this blog. While I contend that we all need to be heroes and avoid trying to be superheroes, Ty makes a good case for trying to make sure we do our best to fit these six "super powers" into out project manager tool kit.

Here's the opening paragraph.It is an interesting and fun-to-read article.


6 Project Leadership Super Powers

April 17, 2012 | Author: PM Hut | Filed under: Leadership


6 Project Leadership Super Powers
My friends and I will sometimes debate whether Superman or Batman is the more interesting superhero. Technically, I guess Batman isn’t a superhero at all, he’s just a very disturbed guy who has the ability to create some incredible crime-fighting gadgets that make him appear to be a superhero (he’s my choice for most interesting superhero, by the way).
Superman, on the other hand, has a number of very incredible superpowers that make him more than a match for the average villain. The “Man of Steel” is too squeaky-clean and unbeatable to be really interesting in my opinion. Give me a flawed, kind of messed-up superhero for real “interesting” potential.
A couple of years ago I came across...

Monday, April 16, 2012

Was Benjamin Franklin a Hero Project Manager

Most Americans would agree that Benjamin Franklin was a hero. Among so many other things, he was instrumental in the founding of our country, the United States of America. He is certainly one of my heroes.

Without studying his project management abilities very deeply, I can guess that his character traits would have made him an excellent PM. But he was certainly not a superhero. In reading about him, he didn't seem to try to be. Even in his own writings, he admits that he was constantly struggling to learn to apply the qualities of a strong character to his life. He wanted to consciously practice desirable character traits until they became so deeply a part of his character that he unconsciously practiced them. They ultimately became, not traits he tried to exhibit but, traits he possessed in his core being.

Benjamin Franklin worked to ingrain within his character traits such as integrity, responsibility, commitment, humility, patience and courage. He monitored his actions and interactions with others to determine if he was successfully applying those traits. He sought ways to correct any tendencies to stray from those principles of good character. He was committed to becoming a man of good character.

In an article that I found through LinkedIn's Toastmasters Int group, Wyn N. Davies asks Are You a Pilgrim or a Tourist? Wyn speaks of life in general, but his message applies to us as project managers directly. Are you just a tourist in the role of project manager? 


Or are you a pilgrim, committed to BEING a project manager. If so, you will follow Benjamin Franklin's example and constantly try to build into your core character those traits that make us heroes. Traits such as cooperation, sound reasoning, perseverance and integrity. 


With that commitment you will be someone's project management hero.

Saturday, April 7, 2012

Want to be a Guest Contributor?


Add Your Thoughts About Being a Project Management Hero

Maybe you agree with what has been posted here. Or maybe you don't. Either way your opinion will add to the conversation. We are bound to learn more about who we are and what we are trying to do if we have an open dialog with others.

One way to add to the conversation is to comment on the articles that are already here. I welcome all appropriate comments, although I do reserve the right to hide those I think are inappropriate.

Another way to add to the dialog is to be a Guest Contributor. If you find that you feel the need to write a comment that gets to be longer than a few paragraphs, maybe it should be a post all on its own.

Or, if you read a relevant article somewhere else, maybe we should re-post it here. You'll get credit for finding the article and the author will get credit and more readers through the links on this page.

Your post can be your original content or it can be a re-post from another source. Just make sure proper credit is given with links to the original article.

If you have an idea for a post you would like to submit, leave a comment to this post. I'll contact you and we will make arrangements to post your article.

Hero... or Superhero

As I stated in my first post, of the article  The Project Manager, a hero in Project Management
Posted by Marian Woods on March 22, 2012 at 12:57pm 
Project Managers  , Marian's article was the inspiration for this blog. I will be writing about and collecting stories about project managers and their projects. And, yes, some of them will be heroes.

After adding Marian's article to my blog, I re-posted it in some project management discussion groups on LinkedIn. The result was some quite lively discussions about the concept of the project manager as a hero. In a way, I think the discussions got off track a little from the intent of the original article. At least, in my opinion.

The main message that I took away from Marian's article was the importance of six basic skills in effective project management. Those are:

  1. Communication
  2. Team building
  3. Problem solving
  4. Leadership
  5. Commitment
  6. Organization

Monday, March 26, 2012

The Project Manager, a hero in Project Management

The Project Manager, a hero in Project Management:
Posted by Marian Woods on March 22, 2012 at 12:57pm
Project Managers
After reading some articles on the importance of a good project management tool it got me thinking about the human aspect of project management , that being the project manager! What makes a project manager stand out from the rest of the team? And what skills do the need to hold in order for the project to be successful?
The project manager is the leader of the pack when it comes to project management, they are thoroughly involved in the running of a project before, during and after it is completed. The project manager gives the project team the necessary direction needed for them to work together and get the job done! A major part of the project manager’s job is to organize and control the work flow between the project team members to ensure that the work gets completed on time and precisely.
So what makes a first-class project manager? For the most part a project manager possesses the practical skills and organisational view needed to manage a project accurately; however it’s the skills that can’t be taught that really makes a project manager stand out from the rest.
  1. Communication: A project manager needs to possess this skill if he/ she are to effectively discuss the conditions of the project to the project team members.
  2. Team building: A project manager is the ring leader and must have the ability to bring the team members together. The project manager will build a team with different skills who are able to work together on any given project.
  3. Problem solving: Problems will arise and a project manager won’t always have the luck where he/she can predict them. However whether they are prepared or not they must have the skill and knowledge to be able to deal with the problem before it has an impact on the overall project. Therefore it is extremely important that a project manager has the ability to solve problems as they hit.
  4. Leadership: A project manager is answerable to any aspect of a project and consequently needs to show leadership skills. The “will say will do” skill is critical to project success.
  5. Commitment: Having the commitment to see a project through and ensuring that the project is completed in line with the project plan, expected results and goals is vital in the project manager’s role.
  6. Organization: A project manager needs to be able to visualize the project right up to the end, in order for them to have the ability to organize the workload of the project into sections and across multiple resources. Right person for the right task is order of the day.